Managed IT Support
Proactive, remote-first managed IT support for US businesses — an unlimited helpdesk, 24/7 monitoring and a real engineer who fixes the root cause, not just the ticket. From $39 per device per month.
IT support that prevents problems, not just closes tickets
Most IT providers wait for something to break, then bill you to fix it. We work the other way around: proactive monitoring catches the majority of issues before you ever notice them, and when something does need a human, a real engineer picks it up fast and fixes the underlying cause so it doesn't keep coming back.
It's all delivered remotely from our Orlando base, with follow-the-sun coverage across our US, UK and South Africa teams — so help is there when your team is working, not just during one time zone's office hours.
What's included
One predictable monthly fee covers the day-to-day running of your IT.
Unlimited remote helpdesk
A real engineer for every issue, with most requests resolved the moment you raise them — no per-ticket charges and no call-center scripts.
24/7 proactive monitoring
We watch your devices, servers and network around the clock and resolve many issues automatically, before they reach your team.
Patching & updates
Operating systems and third-party apps kept current and secure, so known vulnerabilities are closed without you lifting a finger.
Asset & inventory management
A live picture of every device, license and warranty, so nothing slips through the cracks and budgeting is simple.
Onboarding & offboarding
New hires set up and ready on day one; leavers de-provisioned cleanly so your data stays protected.
Strategic IT guidance
Regular reviews and a clear roadmap so your technology keeps pace with the business — a vCIO in your corner.
Follow-the-sun coverage from Orlando
Because our teams span the US, UK and South Africa, someone is always awake and watching your environment. Remote-first isn't a compromise — it's how we respond in minutes instead of waiting for a truck to roll. The vast majority of issues never need anyone on site, and you're never paying for routine call-outs.
Why US businesses choose our managed IT
Simple, transparent pricing
Clear monthly pricing on 30-day rolling terms — no long-term lock-in.
Managed IT Support
Cyber security & backup from $10/mo · Net-30 terms
Frequently Asked Questions
An unlimited remote helpdesk, 24/7 proactive monitoring, patching and updates, asset and inventory management, user onboarding and offboarding, Microsoft 365 administration and strategic IT guidance — all under one predictable monthly fee.
It starts at $39 per device per month, with cyber security and backup from $10 per month. Pricing is transparent and billed on 30-day rolling terms with Net-30 invoicing — no long-term lock-in and no surprise charges.
Yes. Your monthly per-device fee covers unlimited remote support — there are no per-ticket or per-hour charges for day-to-day issues, so your team never hesitates to ask for help.
Absolutely — remote-first support is built for the way US teams actually work. We secure and support laptops, Microsoft 365 and cloud apps wherever your people are, with follow-the-sun coverage so help is available across time zones.
Most issues are caught proactively by our monitoring before you notice them, and remote requests are typically picked up within minutes. Someone is always watching your environment thanks to our follow-the-sun model.
No. We work on 30-day rolling contracts with Net-30 terms. We'd rather earn your business every month than lock you in.
We're remote-first and resolve the vast majority of issues remotely, fast. Where physical work is genuinely unavoidable — such as a hardware swap — we coordinate it for you, but you're never paying for routine on-site call-outs.
Follow-the-sun IT support for your US business.
Tell us what you're running today and we'll show you what remote-first support looks like — usually in a single call.