Managed IT Support in Cambridge, Massachusetts
Remote-first managed IT support, cyber security and Microsoft 365 for businesses in Cambridge, Massachusetts. Transparent pricing and 24/7 managed MDR — no on-site visit required.
Remote-first IT support for Cambridge businesses
Cambridge is known as a dense cluster of biotech, research and technology firms around MIT and Harvard.
We support Cambridge's biotech, research and technology employers — and businesses of every kind — entirely remotely. There's no on-site call-out to wait for or pay for: proactive monitoring resolves most issues before they reach you, and a real engineer is a quick call away when you need one. With follow-the-sun coverage across the US, UK and South Africa, your systems are watched around the clock.
Everything your business runs on, looked after remotely
Managed IT, cyber security and Microsoft 365 — delivered remotely from Orlando with follow-the-sun coverage.
Managed IT Support
Proactive monitoring, an unlimited remote helpdesk and routine maintenance for every device — most issues fixed the moment you raise them.
Cyber Security & Managed MDR
Layered protection backed by our 24/7 Cyber Security NOC, powered by Acronis MDR — endpoint security, threat monitoring and rapid response that keeps attackers out.
Backup & Disaster Recovery
Automated, encrypted backups with tested recovery, so you're never more than minutes away from your data after an outage or attack.
Microsoft 365
Licensing, migration and day-to-day management of Microsoft 365 — email, Teams, SharePoint and OneDrive, handled for you.
Cyber security with a 24/7 managed MDR
Every plan is built on our 24/7 Cyber Security NOC, powered by Acronis MDR — managed detection and response that pairs always-on monitoring with expert analysts who detect, investigate and contain threats around the clock. It's the natural fit for our follow-the-sun model: someone is always awake and watching your environment.
We align our controls to the frameworks US businesses are measured against — NIST CSF, CIS Controls, SOC 2, HIPAA and PCI DSS where relevant — and help you evidence them.
Why Cambridge businesses choose Britannia IT
Simple, transparent pricing
Pay per device, month to month. The same clear pricing for every business in Cambridge.
Managed IT Support
Cyber security & backup from $10/mo · Net-30 payment terms
Frequently Asked Questions
Yes. Britannia IT supports Cambridge businesses with remote-first managed IT, cyber security and Microsoft 365. We tailor support to the biotech, research and technology employers that drive the local economy — all delivered remotely from our Orlando base, so help arrives fast without an on-site visit.
Managed IT support starts at $39 per device per month, with cyber security and backup from $10 per month. Pricing is transparent and billed on 30-day rolling terms with Net-30 invoicing — no long-term lock-in and no surprise charges.
We support biotech, research and technology businesses in Cambridge, among many others. Cambridge is known as a dense cluster of biotech, research and technology firms around MIT and Harvard.
We're a remote-first provider based in Orlando, Florida, so we don't need a local office to support you. Cambridge businesses get fast remote help, proactive monitoring and 24/7 managed MDR — without paying for on-site call-outs.
Yes. Every plan includes a 24/7 Cyber Security NOC powered by Acronis managed detection and response (MDR), with endpoint protection, encrypted backups and tested disaster recovery. We align our controls to NIST CSF, CIS Controls, SOC 2 and HIPAA where relevant.
Most issues are caught proactively by our monitoring before you notice them, and remote requests are typically picked up within minutes. Our follow-the-sun model means someone is always watching your environment.
Proactive monitoring and alerting, an unlimited remote helpdesk, patching and software updates, asset management, Microsoft 365 administration and a dedicated point of contact — all under one predictable monthly fee.
Yes. We handle Microsoft 365 licensing, mailbox and tenant migrations, and day-to-day administration of email, Teams, SharePoint and OneDrive, so your team can work securely from anywhere.
Follow-the-sun IT support for your US business.
Tell us what you're running today and we'll show you what remote-first support looks like — usually in a single call.