# Britannia IT Services > Trusted managed IT support, cyber security and cloud solutions for UK businesses. > Founded 2014 by Alex Ashe and Justin Sharrock. Headquartered in Southport, Merseyside. > Phone: 01704 320640 | Website: https://britanniait.us > Cyber Essentials certified. Microsoft partner. Opening hours: Mon–Fri 09:00–17:30. ## About Britannia IT Services is a Managed Service Provider (MSP) delivering proactive IT support, cyber security and cloud solutions to businesses of all sizes across the UK since 2014. No long-term lock-in contracts. Fixed monthly pricing with a dedicated account manager per client. UK-based, real-person support — no offshore handoffs. ## Quick Answers ### What does Britannia IT Services do? Britannia IT Services is a UK Managed Service Provider (MSP) that delivers managed IT support, cyber security, Microsoft 365, business broadband, VoIP phone systems, backup and disaster recovery, and managed print services for small and medium-sized businesses. ### Where is Britannia IT Services based and where do you provide support? Headquartered in Southport, Merseyside. On-site support across the North West of England (Liverpool, Manchester, Preston, Wigan, Bolton, Blackpool, Chester, Warrington and the wider region). Remote helpdesk support is available to businesses anywhere in the UK. ### How quickly does Britannia respond to IT support tickets? You'll always reach a real person rather than a ticket queue. Critical incidents are escalated immediately, and most non-critical tickets are resolved the same business day. ### How much does Britannia IT support cost? Pricing is fixed monthly per user or per device, with no long-term lock-in contracts. Use the calculators on each service page (managed IT, cyber security, broadband, VoIP, print) for an instant indicative quote, or request a tailored quote from the contact form. ### Is Britannia IT Services Cyber Essentials certified? Yes. Britannia is Cyber Essentials certified and is a Microsoft partner. The team also helps clients achieve Cyber Essentials and Cyber Essentials Plus certification themselves. ### What sectors does Britannia work with? Legal, healthcare (GP surgeries, care homes, nursing homes), education, manufacturing, retail, financial services and accountancy, charities and non-profits, professional services, estate and letting agents, construction, recruitment, hospitality, engineering, energy, creative agencies and more. ### Who founded Britannia IT Services? Britannia was founded in 2014 by Alex Ashe and Justin Sharrock, who continue to lead the company today. ## Core Services - Managed IT Support — https://britanniait.us/managed-it-support/ - Cyber Security — https://britanniait.us/cyber-security/ - Microsoft 365 — https://britanniait.us/microsoft-365/ - Business Broadband — https://britanniait.us/business-broadband/ - Business Phone Systems (VoIP) — https://britanniait.us/business-phone-systems/ - Backup & Disaster Recovery — https://britanniait.us/backup-disaster-recovery/ - Managed Print Services — https://britanniait.us/managed-print-services/ - Managed Networks & Wi-Fi — https://britanniait.us/managed-networks-wifi/ - Cyber Essentials Certification — https://britanniait.us/cyber-essentials/ - CCTV & Access Control — https://britanniait.us/cctv-and-access-control/ - Data Cabling — https://britanniait.us/data-cabling/ - Document Management Solutions — https://britanniait.us/document-management-solutions/ - Pay As You Go IT Support — https://britanniait.us/pay-as-you-go-it-support/ ## Sectors Served Legal, Healthcare (GP surgeries, care homes), Education (schools, academies), Manufacturing, Retail, Financial Services, Charities, Professional Services, Estate Agents, Logistics, Construction, Recruitment, Hospitality and more. All sectors: https://britanniait.us/sectors/ ## Geographic Coverage On-site support: Southport, Liverpool, Manchester, Preston, Wigan, Bolton, Blackpool, Chester, Warrington, Merseyside, North West England. Remote helpdesk support available UK-wide. All locations: https://britanniait.us/locations/ ## Company - About Us — https://britanniait.us/about-us/ - Contact — https://britanniait.us/contact-us/ - Testimonials — https://britanniait.us/testimonials/ - Blog — https://britanniait.us/blog/ - Charity & Sponsorships — https://britanniait.us/charity-and-sponsorships/ ## Free Audits - Free IT Audit — https://britanniait.us/free-it-audit/ - Free Cyber Security Audit — https://britanniait.us/free-cyber-security-audit/ - Free Domain Security Audit — https://britanniait.us/free-domain-security-audit/ - Free Print Audit — https://britanniait.us/free-print-audit/